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Collections / Collection 0001

Collections / Collection 0001

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Collections / Collection 0001

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Cancellation instruction according to EGBGB Annex 1 to Art. 246a § 1 para. 2 sentence 2. Source: BGBl. I 2013, 3642 - 3670

in the interest of your complete information and transparency, we would also like to bring our cancellation policy closer to you. This instruction explains your rights and obligations in the event of a revocation or return of products in accordance with the applicable legal provisions.

  • 1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

    2) Please do not send the goods back to us carriage paid.

    3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

  • You have the right to cancel this contract within fourteen days without giving any reasons.

    The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

    In order to exercise your right of withdrawal, you must contact tomm design UG(limited liability) Bleichstr. 9 33378 Rheda-Wiedenbrück by means of a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

     

    You can also download the sample cancellation form or another clear declaration on our website www.fotografietomm.com and send it to us at support@fotografietomm.com. If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

    In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

  • If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

    You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

    The right of withdrawal does not apply to the following contracts:

    • Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

    • Contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded.

    • Contracts for the supply of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.

    • Contracts for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery.

    • Contracts for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.

    • Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

    • Contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

    • Contracts for the delivery of goods, the price of which depends on fluctuations in the financial market, over which the entrepreneur has no influence and which may occur within the cancellation period.

    • The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.
  • Sample form

    I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

    ___________________________________________________

    ___________________________________________________

    Ordered on (*) ____________ / received on (*) _______________
    Name of the consumer(s)

    ___________________________________________________
    Address of the consumer(s)

    ___________________________________________________
    Signature of the consumer(s) (only for paper notification)

    _________________________
    Date

    (*) Delete what is not applicable

    The customer can copy a sample cancellation form here and send it to us by email, but is not obliged to use this sample cancellation form.

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